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Article 85 — Right to lodge a complaint with a market surveillance authority

APPLIES AUG 2, 2026
Chapter IX · Governance
Source: EUR-Lex · CELEX 32024R1689
Verified 2026-07-16
PLAIN-LANGUAGE SUMMARY — ORIGINAL INTERPRETATION, NOT THE OFFICIAL TEXT

Anyone, whether an individual or an organisation, who believes an AI system breaches the AI Act may file a complaint with the competent market surveillance authority. The authority must weigh such complaints when planning its oversight work and handle them under its established procedures. This right sits alongside any other administrative or judicial remedy a complainant may pursue, and does not replace or limit those separate legal avenues.

OFFICIAL TEXT Read verbatim on EUR-Lex ↗
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AT A GLANCE
Chapter: IX — Post-market monitoring, information sharing and market surveillance
Applies: Aug 2, 2026
Tier: Governance
RELATED
How enforcement works →Related obligations →Application timeline →
PENALTY EXPOSURE
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of worldwide turnover — see Art. 99 penalties framework.
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ELSEWHERE IN CHAPTER IX — Post-market monitoring, information sharing and market surveillance
Art. 72 Post-market monitoring by providers and post-m Art. 73 Reporting of serious incidents Art. 74 Market surveillance and control of AI systems Art. 75 Mutual assistance, market surveillance and con Art. 76 Supervision of testing in real world condition Art. 77 Powers of authorities protecting fundamental r Art. 78 Confidentiality Art. 79 Procedure at national level for dealing with A