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Article 20 — Corrective actions and duty of information

APPLIES DEC 2, 2027 WAS 2026-08-02 AMENDED BY OMNIBUS
Chapter III · High-risk tier
Source: EUR-Lex · CELEX 32024R1689
Verified 2026-07-16
PLAIN-LANGUAGE SUMMARY — ORIGINAL INTERPRETATION, NOT THE OFFICIAL TEXT

A provider that believes a high-risk system already on the market falls short of the rules must act without delay to fix, withdraw, disable, or recall it, and inform its distributors and, where relevant, deployers, importers, and authorised representative. When the system poses a genuine risk, the provider investigates the cause, working with the reporting deployer, and alerts the competent market surveillance authorities and any notified body that certified the system, explaining the fault and the steps taken.

AMENDED BY THE DIGITAL OMNIBUS ON AI

This provision's application date moved under the Omnibus. It now applies from 2027-12-02 (originally 2026-08-02). Source: Omnibus final text (OJ pending) · verified 2026-07-16

OFFICIAL TEXT Read verbatim on EUR-Lex ↗
The authoritative wording lives on EUR-Lex, quoted there in all 24 languages. We deep-link to the paragraph level rather than reproducing the full text. The consolidated post-Omnibus version will be linked the day its CELEX publishes.
AT A GLANCE
Chapter: III — High-risk AI systems
Applies: Dec 2, 2027
Tier: High-risk tier
RELATED
Provider obligations →Enforcement & penalties →
PENALTY EXPOSURE
€15M or 3%
of worldwide turnover — see Art. 99 penalties framework.
← PREVIOUS · ART. 19 Automatically generated logs NEXT · ART. 21 → Cooperation with competent authorities
ELSEWHERE IN CHAPTER III — High-risk AI systems
Art. 6 Classification rules for high-risk AI systems Art. 7 Amendments to Annex III Art. 8 Compliance with the requirements Art. 9 Risk management system Art. 10 Data and data governance Art. 11 Technical documentation Art. 12 Record-keeping Art. 13 Transparency and provision of information to d